Understanding People, Designing their Experience
Every point of contact between you and your customers–your products, your websites, your customer service–is an interactive experience that shapes the way people perceive your company. Usable/Desirable can help you understand who your customers are, what they want, and how to create a satisfying experience for them.
What is Experience Design?
Experience design goes beyond usability and interface design by examining the points of contact between your company and your customers and helping you improve the overall experience. More about Experience Design »
How we can help you
Whether you are a company working on a large project or a small business trying to establish an online presence, we can help. Here are some of the services we offer.
- If you are interested in understanding the overall customer experience your company provides and learn how to improve it, hire us to conduct user research »
- If you want to ensure usability of a new product or application or improve usability of existing ones, we can help you with interface design and usability testing »
- Are you a small business wanting to establish a web presence? Let us take care of your website design and setup »
- If you want to create or enhance user experience skills in-house, we can help you select the right people and coach your team »
About Usable/Desirable
Usable/Desirable is an independent consulting company located in the Philadelphia area. Learn about us »
Our Methodology
We start by understanding who your customer are and what they need; then we match customer and business goals and we help you define capabilities and user requirements; finally, we work on creating useful, usable, and desirable experiences. How we do it »